Frequently Asked Questions
Where will the order be shipped from?
We will ship your order from China
What is the delivery cost?
Free shipping for orders over $100, or a $12 shipping fee for orders under $100.
How long does the delivery time take?
We default to using SF International Express, with a normal delivery time of 7-12 days
Can I return or exchange the goods?
If you meet the conditions for return or exchange, you can apply for a return or exchange within 7 days after receiving the product. The conditions for returning or exchanging goods include: unused goods, undamaged goods, intact packaging, complete accessories, etc.
What is the return and exchange process?
If you need to return or exchange goods, please contact our customer service personnel first and explain the reason for the return or exchange. The customer service staff will provide you with the address and precautions for returns and exchanges. Please pack the goods according to the requirements and send them back to us. We will process the return and exchange for you as soon as we receive the product.
I don’t think the effect is very good, can I return it?
Each person’s fate is different, and the same item used for different people naturally has different effects. Items mainly increase the percentage of good luck and are not omnipotent. It is also possible that you are using the wrong method. I suggest you contact our master for a better solution. in addition, Please do not be impatient, maintain a good attitude, and believe that you will get better and better. If the item has already been used, returns are not supported. Please understand.
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